Request Emergency Assistance
Email: [email protected]
From outside Canada
Call the nearest embassy or consulate
+1 613 996 8885 (call collect where available)
From inside Canada Canada 613-996-8885
1-800-387-3124 (toll-free from the U.S. and Canada only)
SMS: 613-209-1233 (carrier charges may apply)
1-800-394-3472 (toll-free from the U.S. and Canada only)
Global Affairs Canada offers Canadians travelling or living abroad a full range of effective and efficient consular services through our embassies, consulates, high commissions and otherCanadian government offices abroad. The Emergency Watch and Response Centre in Ottawa can assist you 24 hours a day, seven days a week.
Consular officers will only get as involved as a case requires, and there are limits to the assistance we can give you. Note that you may have to pay for some of these services.
The following links provide details on assistance offered and not offered by consular officers:
- 21st Century Consular Plan
- Canadian Consular Services Charter
- Statistics on Canadians abroad
- Consular fees
- Service standards
- Consular services delivery framework
We encourage you to register whether you are planning a vacation or living abroad.
Registration of Canadians Abroad is a free service that allows the Government of Canada to notify you in case of an emergency abroad or a personal emergency at home. The service also enables you to receive important information before or during a natural disaster or civil unrest.
The following information and resources can assist you to manage emergency or crisis situations that may arise while you are abroad.
- Arrest and detention
- Child welfare, abduction and custody issues
- Death abroad
- Financial assistance
- Forced marriage
- Hijacking, hostage takings and kidnappings
- Lost or stolen belongings abroad
- Missing persons
- Natural disasters and civil emergencies
- Passport security
- Physical assault
- Sexual assault
- Sickness or injury